Skip navigation

What are soft skills?

Soft skills are the interpersonal attributes you need to succeed in the workplace.

A Black man is sitting at a desk across from a woman with black hair. He is smiling while looking at her.A Black man is sitting at a desk across from a woman with black hair. He is smiling while looking at her.

Table of contents

Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

What are soft skills?

Soft skills are the interpersonal attributes needed to succeed in the workplace. They are the non-technical skills that enable people to interact effectively and harmoniously with others.

Unlike hard skills, which are about a person's skill set and ability to perform a particular task or activity, soft skills relate to a person's ability to interact effectively with coworkers and customers.

The difference between soft skills + hard skills

Hard skills are teachable and measurable abilities such as writing, reading, math or the ability to use computer programs.

By contrast, soft skills are the traits that make people good employees, such as etiquette, communication and listening. While hard skills are job-specific, most soft skills are universal across job titles and industries.

Which soft skills do employers prioritize?

Employers often seek candidates with strong soft skills because they are closely linked with how well an individual can work with others and grow within the company.

Top soft skills that employers look for include:

These soft skills enable employees to foster a collaborative and efficient workplace.

Which soft skills do employees prioritize?

Employees might prioritize slightly different soft skills depending on their career goals. Common skills prioritized by employees include:

These soft skills help individuals manage their workloads, adapt to new situations and contribute positively to their work environment, all crucial for career advancement.

The best way to enhance soft skills

Enhancing soft skills involves practice and a commitment to continual learning, including workshops, seminars or online courses focusing on communication, leadership or team-building. Real-world practice, feedback from others and self-reflection are critical components of improving soft skills.

Can soft skills be taught?

Yes, soft skills can be taught, and they are increasingly becoming part of educational curricula and professional development programs, like Electives Membership.

Effective soft skills teaching methods include role-playing, group activities and other interactive session styles that encourage communication and problem-solving skills. With dedication and willingness to learn, individuals can substantially improve their soft skills and become more proficient in navigating the workplace.

Support soft skill development with Electives Membership

Electives Membership is a live learning subscription that lets your employees personalize their professional development.

When you enroll your employees in Electives Membership, you give them the opportunity to enroll in classes that resonate with their interests and goals.

(P.S. Electives Membership is a perfect way for employees to leverage their learning stipends.)

Latest resources

Learn more about creating a culture of learning throughout our resources below.

How to train managers to make employees feel valued
Electives team
 
Nov 15, 2024

How to train managers to make employees feel valued

According to a recent report from Canva, approximately 44% of employees feel unappreciated or neutral about their recognition at work.
Culture + collaboration
What is career development?
Electives team
 
Nov 14, 2024

What is career development?

Career development is an ongoing process of learning, skill acquisition and professional growth that enables employees to move forward in their careers.
Learning best practices
The 7 most overlooked management skills
Electives team
 
Nov 13, 2024

The 7 most overlooked management skills

While strategic planning and team oversight get plenty of attention, other essential skills often fly under the radar. Here are 7 overlooked management skills.
Leadership + management
AI training for employees
Electives team
 
Nov 12, 2024

AI training for employees

AI training for employees builds confidence and helps your organization maximize the technology's potential.
Innovation + productivity
AI training to accelerate business results
Electives team
 
Nov 11, 2024

AI training to accelerate business results

AI training presents opportunities to speed up processes, improve decision-making and drive business results.
Innovation + productivity
6 ideas for International Day of Persons with Disabilities
Electives team
 
Nov 9, 2024

6 ideas for International Day of Persons with Disabilities

International Day of Persons with Disabilities is celebrated each year on December 3 with an aim of raising awareness and breaking down barriers.
Culture + collaboration

View all posts

learn live. adapt faster.

Stay ahead with real-time insights, not yesterday's lessons.

Electives offers live learning programs that meet today's needs.

Learn more

Learn more

Learn more

Learn more