Skip navigation

What are soft skills?

Soft skills are the interpersonal attributes you need to succeed in the workplace.

A Black man is sitting at a desk across from a woman with black hair. He is smiling while looking at her.A Black man is sitting at a desk across from a woman with black hair. He is smiling while looking at her.

Table of contents

Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

What are soft skills?

Soft skills are the interpersonal attributes needed to succeed in the workplace. They are the non-technical skills that enable people to interact effectively and harmoniously with others.

Unlike hard skills, which are about a person's skill set and ability to perform a particular task or activity, soft skills relate to a person's ability to interact effectively with coworkers and customers.

The difference between soft skills + hard skills

Hard skills are teachable and measurable abilities such as writing, reading, math or the ability to use computer programs.

By contrast, soft skills are the traits that make people good employees, such as etiquette, communication and listening. While hard skills are job-specific, most soft skills are universal across job titles and industries.

Which soft skills do employers prioritize?

Employers often seek candidates with strong soft skills because they are closely linked with how well an individual can work with others and grow within the company.

Top soft skills that employers look for include:

These soft skills enable employees to foster a collaborative and efficient workplace.

Which soft skills do employees prioritize?

Employees might prioritize slightly different soft skills depending on their career goals. Common skills prioritized by employees include:

These soft skills help individuals manage their workloads, adapt to new situations and contribute positively to their work environment, all crucial for career advancement.

The best way to enhance soft skills

Enhancing soft skills involves practice and a commitment to continual learning, including workshops, seminars or online courses focusing on communication, leadership or team-building. Real-world practice, feedback from others and self-reflection are critical components of improving soft skills.

Can soft skills be taught?

Yes, soft skills can be taught, and they are increasingly becoming part of educational curricula and professional development programs, like Electives Membership.

Effective soft skills teaching methods include role-playing, group activities and other interactive session styles that encourage communication and problem-solving skills. With dedication and willingness to learn, individuals can substantially improve their soft skills and become more proficient in navigating the workplace.

Learn live. Adapt faster.

Latest resources

Learn more about creating a culture of learning throughout our resources below.

7 best goal-setting frameworks for managers
Electives team
 
Jan 22, 2025

7 best goal-setting frameworks for managers

Share these goal-setting frameworks with your managers to help them lead effectively and support their teams' successes.
Leadership + management
15 AI use cases for HR pros to try in just 15 minutes
Electives team
 
Jan 21, 2025

15 AI use cases for HR pros to try in just 15 minutes

You don’t need hours to experiment. In just 15 minutes, you can test AI-powered tools to see their impact.
Innovation + productivity
Using next-gen skills to boost productivity (and not burnout)
Electives team
 
Jan 20, 2025

Using next-gen skills to boost productivity (and not burnout)

Here’s a step-by-step plan to help your team thrive while preparing for the future.
Innovation + productivity
8 brilliant ways to boost your team’s productivity
Electives team
 
Jan 17, 2025

8 brilliant ways to boost your team’s productivity

Productivity is the result of creating an environment where your team can thrive.
Innovation + productivity
5 ideas to celebrate Gender Equality Month at work
Electives team
 
Jan 17, 2025

5 ideas to celebrate Gender Equality Month at work

Gender Equality Month in March is an opportunity to celebrate women's social, political, cultural and academic achievements throughout the world.
Culture + collaboration
7 genius ways to spark innovation in your employees
Electives team
 
Jan 16, 2025

7 genius ways to spark innovation in your employees

These seven genius strategies will make your employees more innovative and create a culture where great ideas thrive.
Innovation + productivity

View all posts

SAY GOODBYE TO BORING TRAINING.

Live. Expert-led. Interactive. Always.

Future-proof your team with corportate training redefined for the AI era.

Learn more

Learn more

Learn more

Learn more