Skip navigation

Communication skills training for the modern workplace

Communication skills training is about creating a cohesive team that works well together.

Two professional women are standing and having a conversation in an office.Two professional women are standing and having a conversation in an office.

Table of contents

Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

Communication skills training helps employees connect and grow together, boosting productivity and overall business performance. Let's explore the key areas where communication skills training can make a significant impact:

Listening: The foundation of communication

Listening isn’t just about waiting for your turn to speak — it’s about genuinely understanding the person in front of you. Active listening can reduce misunderstandings and build stronger team relationships. Training in active listening helps employees pick up on verbal and non-verbal cues, fostering a more inclusive and effective workplace.

Storytelling: Making messages stick

Everyone loves a good story, which is why storytelling is a crucial skill that can make data presentations, project updates and even mundane emails more engaging. Training in storytelling helps employees craft compelling narratives that resonate with their audiences, making information memorable and impactful.

Negotiation: Finding the middle ground

Whether it's securing a big client or deciding on the next team lunch spot, negotiation skills are essential. Training in negotiation equips employees with techniques to reach mutually beneficial agreements. Negotiation training teaches employees to understand the other party's needs and find a middle ground, leading to more successful and satisfying outcomes.

Persuasion: Getting buy-in

Persuasion isn’t about being pushy. It's about presenting your ideas convincingly and getting buy-in from others. Persuasion training focuses on understanding your audience, crafting compelling arguments, and using evidence effectively. That’s why persuasion skills help leaders inspire their teams and drive change within the organization.

Public speaking: Owning the room

Public speaking can be daunting, but it’s an essential skill for professionals at all levels. Public speaking training helps employees build confidence, improve their delivery and engage their audience. Whether it’s a big presentation or a small team meeting, being able to speak clearly and persuasively is impactful.

Writing: Clear + concise communication

Good writing is more than just proper grammar. It's about conveying your message clearly and concisely. Writing training focuses on structure, tone, and clarity, ensuring that written communications are effective and professional. This skill is vital for everything from emails to reports and proposals.

Business communication: The professional touch

Business communication encompasses all the ways we interact at work. Training in business communication covers a range of topics, from email etiquette to effective meeting management. Proper business communication ensures that everything is polished and professional, enhancing the overall efficiency and atmosphere of the workplace.

The bottom line: We all need communication skills training

Communication skills training isn’t just for the newbies or the executives. Everyone needs it.

Communication skills training is about creating a cohesive team that works well together. Plus, when you’re developing communication skills from live learning, employees can practice these skills in real-time. They’ll be gaining immediate feedback and growing together. This collaborative approach boosts productivity and enhances overall business performance. Everyone benefits when the entire team communicates effectively.

Learn live. Adapt faster.

Latest resources

Learn more about creating a culture of learning throughout our resources below.

How to improve time to value (TTV) in skill development
Electives team
 
Apr 14, 2025

How to improve time to value (TTV) in skill development

In the skills economy, value is defined by what people can do—not what’s on their resume. Here’s how organizations and employees can adapt and grow.
Learning best practices
The skills your team needs to navigate change
Electives team
 
Apr 9, 2025

The skills your team needs to navigate change

In a VUCA world, your team needs more than technical skills. Build adaptability, communication and problem-solving to help employees lead through change.
Innovation + productivity
Public speaking: A high-impact skill for modern leaders
Electives team
 
Apr 8, 2025

Public speaking: A high-impact skill for modern leaders

Public speaking helps employees lead more effectively, share ideas clearly and communicate with confidence across the business.
Communication skills
Targeted training vs. broad training investments: How to choose what works
Electives team
 
Apr 3, 2025

Targeted training vs. broad training investments: How to choose what works

Not sure whether to invest in targeted or company-wide training? Here's how to choose the approach that actually supports your goals and gets results.
Learning best practices
How to measure L&D effectiveness and get leadership on board
Electives team
 
Apr 2, 2025

How to measure L&D effectiveness and get leadership on board

With the right approach, you can connect learning to real business outcomes—and get leadership to actually care about it.
Learning best practices
10 creative ways to boost attendance for your next training
Electives team
 
Apr 1, 2025

10 creative ways to boost attendance for your next training

Boost sign-ups and make your next virtual training feel like something worth showing up for.
Learning best practices

View all posts

ENJOYABLE. EASY. EFFECTIVE.

Learning that works.

With live learning + AI simulations, Electives is a learning platform that makes it easy to design, execute and measure effectiveness.

Request a demo

Request a demo

Learn more

Learn more