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How to create an AI-proficient workforce

Building an AI-proficient workforce can feel overwhelming. The key? Create an environment that encourages experimentation and collaboration.

A young man wearing classes is standing outside holding his laptop open and smiling down at his screen.A young man wearing classes is standing outside holding his laptop open and smiling down at his screen.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

Building an AI-proficient workforce can feel overwhelming, especially when you’re looking at things from an organization-wide perspective. The key? Create an environment that encourages experimentation and collaboration, allowing employees to learn from successes and challenges.

This guide outlines steps for building AI capabilities while improving productivity, efficiency, automation and decision-making. Let’s dive in!

1. Define objectives + build awareness

Start with clarity. Identify how AI will improve your organization by defining goals, such as automating repetitive tasks or enhancing decision-making processes. Then, develop a plan to communicate these benefits to your teams.

Steps to consider:

  • Host sessions with AI experts to explain its potential.
  • Share success stories from your industry to make AI feel relevant and achievable.

2. Assess current skills + mindsets

Understand where your workforce stands regarding AI knowledge and openness to learning.

Steps to consider:

  • Use surveys or focus groups to identify knowledge gaps and attitudes.
  • Partner with external experts to evaluate AI training needs.

3. Build foundational knowledge

Provide accessible training to help employees understand AI basics, including its practical applications.

Steps to consider:

  • Offer live workshops led by practitioners who can share real-world insights.
  • Include self-paced learning options to complement group sessions.

4. Create opportunities for experimentation

Encourage employees to test AI tools in a supportive environment where learning is prioritized over perfection.

Steps to consider:

  • Set up a dedicated space or program for teams to pilot AI tools.
  • Acknowledge and share learnings from both successful experiments and challenges.

5. Encourage cross-team collaboration

Break down silos to help teams share ideas and successes while working on AI initiatives.

Steps to consider:

  • Hold regular sessions for teams to present their AI use cases and lessons learned.
  • Set up online spaces where employees can exchange knowledge and ideas.

6. Integrate AI into daily workflows

Identify tasks that could benefit from AI automation and guide employees on effectively implementing tools.

Steps to consider:

  • Collaborate with solution providers to train teams on specific tools.
  • Provide simple, practical guides for integrating AI into routine tasks like reporting and analysis.

7. Improve decision-making with AI

Help employees understand how to use AI tools for better decision-making, emphasizing the critical evaluation of AI-driven insights.

Steps to consider:

  • Provide data literacy workshops to help employees interpret AI outputs.
  • Use real-world scenarios to practice decision-making with AI support.

8. Engage early adopters

Identify employees already comfortable with technology and encourage them to lead by example.

Steps to consider:

  • Create a program for these individuals to mentor colleagues and share best practices.
  • Highlight the successes of early adopters to inspire others across the organization.

9. Track progress + adjust

Regularly measure the impact of AI initiatives and refine your strategy based on feedback.

Steps to consider:

  • Set measurable goals, such as reduced time spent on routine tasks or improved decision accuracy.
  • Review progress and gather input to identify areas for improvement.

10. Bring in external expertise

Collaborate with trusted learning partners to provide fresh insights and AI readiness training tailored to your organization’s needs.

Steps to consider:

  • Work with providers like Electives to connect your teams with experienced AI practitioners.
  • Use interactive sessions to help employees immediately apply new skills.

Adopting AI is an ongoing process that requires commitment and adaptability. By creating a collaborative and supportive environment, your organization can make meaningful progress toward integrating AI in a way that benefits everyone.

If you’re ready to explore AI readiness training, let’s connect.

    
     
     
     
  
  
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